Terms & Conditions
Effective Date: September 25, 2026
These Terms & Conditions ("Terms") govern your use of the DocBron website and
certain communications and administrative services provided by Bronner Handwerger
ND APC, doing business as Integrative Health Solutions and DocBron ("Integrative
Health Solutions," "DocBron," "we," "us," or "our").
By using this website or voluntarily interacting with our administrative
communication services, you agree to these Terms.
1. Website Information
Information provided on this website is intended for general informational and
educational purposes and is not a substitute for individualized medical evaluation,
diagnosis, or treatment.
Use of this website does not by itself establish a doctor-patient relationship.
A professional relationship is established only through appropriate clinical
engagement with the practice.
2. Medical Emergencies
Do not use this website, SMS, email, automated assistants, or other electronic
communication systems for medical emergencies.
If you believe you are experiencing a medical emergency, call 911 or go to the
nearest emergency department.
3. Electronic Communications
You may communicate with Integrative Health Solutions through telephone, SMS,
email, website forms, scheduling systems, and other approved communication channels.
Electronic communications may be used for administrative purposes including
scheduling, appointment information, requested forms, customer service, and other
practice-related communications.
Please do not use ordinary SMS or unsecured email to transmit sensitive medical
information unless specifically instructed by our office.
4. SMS Customer Care Program
Bronner Handwerger ND APC d/b/a Integrative Health Solutions (DocBron) may provide
non-promotional SMS customer-care communications to individuals who provide their
mobile number and consent to receive such messages.
SMS messages may include:
- Appointment scheduling communications
- Appointment confirmations and reminders
- Requested forms and links
- Prescription refill and supplement request form links
- Responses to patient-initiated administrative requests
- Other requested customer-care communications
SMS Consent
You may provide consent verbally, electronically, through an approved form, or by
another documented method offered by Integrative Health Solutions.
When verbal consent is used, we may ask whether you would like us to send the
requested information to your mobile number by text. An SMS message will be sent
only after you affirmatively agree when consent is required.
Consent to receive SMS messages is not a condition of purchasing any product or
service.
Message Frequency
Message frequency varies depending on your requests, appointments, and interactions
with the practice.
Message and Data Rates
Message and data rates may apply according to your mobile carrier and wireless plan.
Opting Out
You may reply
STOP to opt out of future SMS messages from the
applicable messaging program.
After opting out, you may receive a final confirmation message indicating that your
opt-out request has been processed.
Help
Reply
HELP for assistance or contact Integrative Health Solutions
at 858-622-1223.
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages. Delivery of
SMS messages is subject to effective transmission by your wireless carrier and
other telecommunications providers.
Mobile Privacy
Mobile phone numbers, SMS opt-in information, and SMS consent are not sold, rented,
or shared with third parties or affiliates for marketing or promotional purposes.
For additional information about how we collect, use, and protect information,
please review our
Privacy Policy.
5. Appointment Scheduling and Reminders
Appointment availability displayed or communicated through electronic or automated
systems is subject to confirmation by the applicable scheduling system.
An appointment should not be considered confirmed until you receive confirmation
that the booking was successfully completed.
Appointment reminders are provided as a convenience. Failure to receive a reminder
does not eliminate your responsibility for managing scheduled appointments or
applicable cancellation policies.
6. Prescription Refill and Supplement Requests
Electronic forms and links may be provided to facilitate prescription refill and
supplement requests. Submission of a request does not guarantee approval, fulfillment,
or shipment.
Prescription decisions remain subject to appropriate clinical review, applicable
practice policies, and professional medical judgment.
7. Automated and AI-Assisted Services
Integrative Health Solutions may use automated and artificial-intelligence-assisted
systems to support administrative functions such as scheduling, customer service,
communications, workflow management, and information organization.
Automated systems are not intended to provide emergency services or replace
individualized medical evaluation, diagnosis, or professional medical judgment.
8. Third-Party Services
We may use third-party technology and service providers to support scheduling,
communications, accounting, payment processing, workflow automation, data storage,
and other business operations.
Your use of certain third-party services may also be subject to the terms and
privacy policies of those providers.
9. Intellectual Property
Unless otherwise indicated, website content, branding, text, graphics, educational
materials, and other original content are owned by or licensed to Integrative Health
Solutions and may not be reproduced or distributed without authorization except as
permitted by law.
10. Disclaimer
While we strive to provide accurate and current information, website content and
automated administrative information may contain errors or become outdated.
Information provided through these channels should not be relied upon as a substitute
for individualized professional medical advice.
11. Limitation of Liability
To the extent permitted by applicable law, Integrative Health Solutions is not
responsible for losses arising solely from telecommunications failures, delayed or
undelivered electronic messages, third-party service interruptions, or unauthorized
use of systems outside our reasonable control.
12. Changes to These Terms
We may update these Terms periodically. Updated Terms will be posted on this page
with a revised effective date.
13. Contact Information
Bronner Handwerger ND APC
d/b/a Integrative Health Solutions (DocBron)
8950 Villa La Jolla Drive, Suite A107
La Jolla, CA 92037
Phone: 858-622-1223
Website: docbron.com
